FAQS

Your Frequently Asked Questions, Answered

  • Starlink Roam Is An Extension Of SpaceX's Starlink Satellite Internet Service. It's Designed To Provide Reliable Internet Connectivity In Areas That Might Not Have Access To Traditional Internet Infrastructure. This Service Allows Users To Stay Connected Even When They're On The Move, Making It Ideal For Road Trips, Camping, And Other Outdoor Adventures.

    Click Here To Watch A Video About Starlink Basics

    We Are Not Associated With Starlink Or SpaceX In Anyway. We Only Provide Short Term Starlink Rentals - Sale Of Equipment And Permanent Installs Are Not Provided. Please Visit Starlink’s Official Website To Purchase Long Term Services And Equipment

  • Starlink Roam Utilizes SpaceX's Satellite Constellation To Provide Internet Coverage. The Roam kit Includes A Satellite Dish That's Easy To Set Up And A Modem. The Dish Connects To Starlink Satellites, Which Then Transmit The Internet Signal To The Modem. The Modem Broadcasts A Wi-Fi Signal That You Can Connect To With Your Devices.

  • While We Believe (And Advocate For) Almost Everyone Can Benefit From Their Having Their Own, Purchasing A Starlink Kit Can Be Expensive. The Initial Hardware Cost From Starlink Is $600. The Pelican Branded [On The Go Case] We Chose To Deploy From Savage UTV Is Another $650, Then $150/Month Service Fee From Starlink. For Infrequent Users, Renting Equipment Makes Sense And Saves Money.

  • Absolutely. Starlink Roam Is Specifically Designed For Travel And Remote Locations. If You're Traveling In An RV, Going Camping, Or Simply Spending Time In Areas With Limited Internet Access, Starlink Roam Can Keep You Connected With Portable WiFi. Most Of Our Starlink Kits Are Not Designed To Work In Motion. We Offer One Vehicle Roof Mounted Starlink Kit That Is Capable Of In Motion Data Use. 

  • Starlink Roam's Coverage Areas Are Primarily Based On The Availability Of The Starlink Satellite Constellation. Since The Constellation Is Expanding, More Areas Are Gradually Gaining Coverage. Starlink Roam Is Designed To Work In All Of Mexico and North America! Take A Starlink Roam Dish With You In Baja To Secure Strong Portable Wifi Connections. However, It's Crucial To Check Starlink’s Coverage Map Before Relying On The Service For Your Travel Plans.

  • The Starlink Roam Kits From Our East Valley Location Includes A Satellite Dish, Modem, Power Supply, Cables, Mounting Hardware And An Attached 300W Clean Sine Wave Inverter With 12V Vehicle Plug.

    The Dish Is User-Friendly And Can Be Set Up On The Pelican Case Or By Using The Universal Mount - The “On The Go” Case Comes With (2) Mounting Options. The First Mount Is Designed In To The Top Of The Lid. The Mount Is Made Of A CNC Cut Aluminum Plate, Injection Molded PVC Mount, And A Rubber Plug With Stainless Steel Lanyard To Keep Moisture Out Of The Case When It Is Stowed. The Second Mount Is A Universal Clamp That Is Removable And Designed To Clamp On To An RV Ladder, Roof Rack, Or Any Flat Or Round Surface 0”-1.875”. Works Horizontally And Vertically. 

  • You Will Need To Download The Starlink App From Your Respective App Store On At least One Device Prior To Pick Up And Use.

    Download For IOS

    Download For Android

    We Will Send Our Setup Guide After Booking. It Is Important To Review This Before Pick Up And Use.
    You Can Also View The Guide Here: Setup Guide

  • As With Anything Of Appeared High Value, Theft Can Be An Issue. Although Much Like Your Phone, These Can Be Bricked Remotely. To Mitigate This Threat, Each Kit Has An Apple AirTag Attached In The Foam. If You Have An Apple Device, You May Get An Alert About An Unknown AirTag In Your Presence. These Are Installed For Both Parties' Protection And Are Not Tracked Unless We Get Notification From You The Kit Has Been Stolen. Tracking Can Be Disabled By You At Your Discretion, Just Be Advised If Stolen And Untraceable Or Unrecoverable, You Will Be Responsible For The Entire Replacement Cost Of $1300 And 1 Month Of Service $150.

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Explore The World - Stay Connected Anywhere You Roam. Phoenix, Arizona’s Starlink Rental Co. Keeping You Connected To [Work, Family, Friends And Entertainment]

Sharing Our Passion Of Starlink’s Mission To Bring Internet Across Our World. While Advancing SpaceX’s Mission To Help Humans On Earth Become A Multi-Planetary Species, In Order To Extend The Probable Lifespan Of Consciousness.

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